Prerequisites

BC RCMP is seeking highly motivated team players who possess strong communication and problem-solving abilities, and are motivated to make a vital contribution to the communities we serve.

To apply to become a 9-1-1 Police Dispatcher, you must:

1. Be a Canadian Citizen or have permanent resident status in Canada.

If you are applying to a 9-1-1 Police Dispatch Centre in Courtenay, Kelowna or Prince George, you must have:

• Canadian citizenship or permanent resident status in Canada 
• Resided (been physically present) in Canada for the last 5 years. (Applicants may be considered if they have 4 years of residency.)

If you are applying to the 9-1-1 Police Dispatch Centre in Surrey, you must have:

• Canadian citizenship
• Resided (been physically present) in Canada for the last 10 years. (Applicants may be considered if they have 9 years of residency.)

2. A secondary school diploma, or employer-approved alternatives (See note)

Note: The employer approved alternatives to a secondary school diploma are:

• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• An acceptable* combination of education, training and/or experience.

*Acceptable is defined as suitable for a position as determined by the manager unless otherwise regulated by the employer.

3. Be proficient in English. 

You must provide proof of your citizenship or permanent residence status and a copy of your Canadian secondary school diploma during the Application Process. To avoid delays in your application, we recommend you have your documents ready before you apply.

Note: 9-1-1 Police Dispatchers are designated as a safety-sensitive position and employees must abide by the RCMP Workplace Substance Use Policy which includes the use of cannabis.

If offered employment with the RCMP, you will need to attest that you will be fit for duty when reporting for work, which includes not being impaired by alcohol or drugs. Also, you will be compliant and follow the Substance Use Policy for safety-sensitive positions during the course of your employment as a 9-1-1 Police Dispatcher.

The following criteria are considered assets for the 9-1-1 Police Dispatcher position:

• Experience providing services to the public.
• Experience working in an environment that requires multitasking.

What do I do if my education was obtained outside of Canada?

Original proof of your education will be requested during the Application Process to verify that you meet the education requirement for the position.

If your education was obtained outside of Canada, you must get an equivalency assessment. Please contact the Canadian International Centre for International Credentials as soon as possible to initiate the evaluation process. 

Conditions of employment and operational requirements

Conditions of employment are any requirements, other than qualifications, that must be met or complied with before being appointed to a particular position, and are to be maintained throughout the employment while being the incumbent of this position. Conditions of employment are evaluated on a meet or does not meet basis.

Listed below are conditions of employment for the 9-1-1 Police Dispatcher position:

• Enhanced Reliability Security Clearance
• Work shift work (24 hours a day, 7 days a week and 365 days a year)
• Meet and maintain the medical profile standards established for the position, and (if applicable) any additional medical requirements for isolated posts, in accordance with the National Joint Council Isolated Posts and Government Housing Directive
• Exposure to emotionally charged clients and incidents which may be traumatic, violent and disturbing
• Work in a confined or restrictive workspace, wear a headset and exposure to multiple computer screens and noise disturbances for extended periods of time

Listed below are the operational requirements for the 9-1-1 Police Dispatcher position:

• Travel (e.g. for the purposes of attending mandatory training, or testifying in a court of law)
• Work on short notice and overtime to meet operational needs
• Participation in classroom training, field coaching, simulation exams and proficiency evaluations for call-taking and dispatching.

Note: As part of the medical profile standard, pre-placement and periodic occupational health evaluations for Public Service Employees will be administered by Health Canada or designate, in accordance with the Occupational Health Evaluation Guide (OHEG), and for Civilian Members will be administered by RCMP Health Services or designate, in accordance with RCMP Policy.